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Appraisals & SurveysPerformance Insights

Appraisals & Surveys

Structured appraisals. Measurable performance. Actionable feedback.

WFC Verify includes a built-in appraisal module for structured performance reviews, plus a comprehensive survey system for collecting feedback from clients, consumers, sites, and your own workforce - all in one platform.

Self-AssessmentManager ScoringPerformance HistoryCustomer SurveysRecurring Auto-Send

Annual Appraisal - Q1 2026

Sarah Okafor · Door Supervisor

Punctuality & Attendance5/5
Client Feedback4/5
Incident Reporting5/5
Training Compliance3/5
Team Collaboration4/5

Overall Rating

4.2 / 5.0

Exceeds Expectations

Employee Appraisals

Structured Appraisals. Measurable Performance.

WFC Verify includes a built-in appraisal module that lets managers conduct structured performance reviews, set objectives, and track progress over time. All appraisal records are stored securely against the employee profile - giving HR teams a complete picture of every individual's development journey.

  • Scheduled appraisal cycles - annual, bi-annual, or probationary
  • Customisable appraisal templates by role or department
  • Manager and employee self-assessment forms
  • SMART objective setting and progress tracking
  • Performance ratings with historical trend view
  • Appraisal completion reminders and overdue alerts
  • All appraisal records stored securely in the employee profile
Appraisal Templates

Customisable templates by role or department.

Self-Assessment

Employee self-assessment feeds into the manager review.

Performance History

Historical trend view for every employee.

SMART Objectives

Set and track objectives with progress indicators.

Scoring Dashboard

Performance scores across your entire workforce.

Manager Notes

Private manager notes stored against the appraisal record.

Survey System

Client, Consumer & Employee Surveys - Built In

Collect satisfaction scores from clients, consumers, and your own workforce - all from one platform. Automate recurring surveys, track scores over time, and act on feedback before it becomes a problem.

Customer & Consumer Surveys

Send branded satisfaction surveys to your clients and their end-consumers. Score-based questions (1–5 rating) with colour-coded responses give you an instant read on service quality. Share survey links via email or WhatsApp in one click.

Employee Surveys

Run anonymous employee satisfaction and wellbeing surveys across your workforce. Identify issues early, track sentiment trends over time, and demonstrate to clients that you invest in your people.

Site & Contract Surveys

Assign surveys to specific sites or contracts. Managers receive automated survey invitations with a unique link - no manual distribution needed. Results are tied to the site record for easy reporting.

Recurring Auto-Send

Set surveys to repeat Monthly, Quarterly, or Annually. The system sends the next survey automatically after the current one is completed - so your feedback loop never breaks.

Automatic Scoring & Thresholds

Survey responses are automatically scored and colour-coded. Set threshold scores to trigger alerts when satisfaction drops below your acceptable level - so you can act before losing a contract.

Trend Reporting

Track satisfaction scores over time with trend charts by client, site, or survey type. Identify patterns, benchmark performance, and demonstrate continuous improvement to your clients.

Absence Management

Full Absence & Leave Management

A full absence and leave management suite built into WFC Verify. Manage annual leave, sickness, bank holidays, maternity, paternity, and compassionate leave from a single team calendar.

  • Annual leave, sickness, bank holidays, maternity, paternity, and compassionate leave
  • Bradford Factor reporting for absence management
  • Pending approvals queue for managers
  • Configurable leave policies - leave year, bank holiday jurisdiction, and carryover rules
  • Team calendar view for all leave and absence
  • Employee self-service holiday requests from the staff portal
Leave Summary - January 2026

Sarah Okafor

Annual Leave · 20–24 Jan

Approved

James Mitchell

Sickness · 15 Jan

Recorded

Mohammed Ali

Annual Leave · 27–31 Jan

Pending

Priya Sharma

Compassionate · 22–23 Jan

Approved
FAQ

Appraisals & Surveys Questions Answered

Ready to run structured appraisals and collect better feedback?

Start your 14-day free trial of WFC Verify - no credit card required. Full onboarding support included.

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